Expertise
We have the experience and knowledge to choose the right tools.
Remote Monitoring & Management
Our Remote Monitoring and Management (RMM) solution provides unified control of and visibility into your organization’s IT infrastructure.
Every business is one day away from a major disaster due to data loss on personal computers or business servers. End Point offers RMM (Remote Monitoring and Management) services for these machines to actively monitor and manage workstations, servers, networks, and endpoints.
Who’s a good fit?
- Medium-sized company (50+ employees)
- Windows-based backends
- Company-managed networks, permissions, and settings that need to be deployed across the infrastructure
- Remote access to individual machines and servers is required
Basic RMM
- Server, workstation, and laptop remote monitoring and management
- Centralized remote desktop, online portal, or desktop application
- Security monitoring and management
- Devise auditing and management
- Birds-eye view of the technology infrastructure
- Automated operating system updates and security patches
- Automated support processes for storage recovery, RAM usage, CPU usage, and other minor desktop issues
- Performance monitoring
- Remote technical support for all machines during business hours (invoiced as consulting hours)
Acronis Cloud Backups
- Backup agent (recurring charge)
- Includes backup agent installation on server or desktop (one-time setup)
- Continuous monitoring & management of backups
- Disaster recovery backup
- The Acronis Cloud backup can be used as a failover machine in the case of a production machine failure
- Consulting time will also be needed to initiate this failover, as well as additional service usage on that particular cloud instance
- VPN tunnel required, open firewall ports
- Initial setup required for system documentation, DNS routing
Acronis Backups - Local Storage
- Backup agent (recurring charge)
- Includes backup agent installation on server or desktop (one-time setup)
- Continuous monitoring & management of backups
- Requires in-network storage device for backup storage. RMM services needed for that storage machine